Outstanding Balance on Municipal Customer Receipts
Customers will e able to see what is the outstanding balance on their accounts immediately after doing a payment instead of requesting for another statement reprint.
What is the workaround for the problem today?
For example, when processing a customer receipt through the Municipal Billing option using the “Pay Outstanding” selection, assume the outstanding amount is N$500.00. If the customer pays N$300.00, once the receipt is processed, the receipt should clearly reflect that the remaining outstanding balance is N$200.00.
