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Created by Guest
Created on Oct 14, 2025

Inventory Group Prompt GL Account affecting Inventory Count Procedure

We have a situation whereby the 'Prompt' on the GL Accounts for all inventory item groups are enabled as the users wants confirmation / wants to be able to change the GL accounts when using the Receiving Stock Option on the Purchase Order. This is working fine. However when other users from the warehouse departments come to process the Inventory Counts as a batch (Transactions, Inventory, Inventory Count), and completing the inventory counts the user is prompted that same window to choose / view the GL Accounts linked to the particular group of the item being processed at the time. Since these are very large inventory counts they are processing, sometimes between 400-1000 items at one go, the user is being prompted once per item which is very tedious and time consuming. If there are 1000 items in the count, then the user must press ok for 1000 times until all items have been processed !

What is the workaround for the problem today?

Currently the workaround solution is to disable the prompt for each item group for 'Inventory Account' and 'Inventory Adjustment', allow the stock take to be completed and then re-able the prompt for all inventory item groups to satisfy both users during the time of processing an Inventory Count.

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