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Hi Siyabonga
Sorry but this seems to make no sense.If I want to email a layout then I want to see it before I send it to make sure it looks correct. After this I am always going to email the same layout I have just viewed. Nothing else makes any sense. Why would I want to view a layout to make sure it is correct then email a different layout that I haven't seen. All that is happening now is that everyone has to click on the same layout twice (doubling the time and workload) and the only possible negative outcome is that sometimes they might accidentally select the wrong layout the second time (and not know because it isn't the layout they just viewed).If you don't select prompt to preview then you can't check the document before it gets emailed and if you don't click prompt to email then you can preview but i won't be emailed. There is nothing positive about this change.
Kind Regards
Gordon Smart
General Manager
Kauri
Please note that this has been rejected by Dev for the following reason:
The reason for the sales order picking slip prompting twice is correct due to how the document profile has been configured.
The print and email layouts have been configured to prompt, so one screen will be for the print layout and the other prompt will be for the email layout.
How it worked in Evolution 7.20 was incorrect, it should have prompted twice instead of only once.
This issue was fixed in Evolution 11.1.6.0 and the fix would apply to Sales Orders as well.
It was once logged on IS-15996 SO/PO document layout when e-mailing according to Document Profile setup - Jira
Reference Number for your query : HD17135344.
What is the workaround for the problem today?
There is no workaround. Currently all staff are experiencing extra workload and delay in processing |
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