What is the business process here?
Simply the client uses multiple systems that integrate with each other. Preferably they would like the flexibility of setting what the segment separator is for their GL accounts. Since for them the Master-Sub Account structure work fine, they really would like to keep that but have a different segment separator the current “>”
Why does the separator need to change?
That is what the clients prefer. Note that this is not just one client , we have had many requests about this over the years. At moment we have 2 companies that are requesting for this.
Is this a common or regular practice? if so then why?
Its not common that they would want to change it, but rather they need to have a way that if they decide the separator is a “\”, then all new account should be created as such. So running a script each a new account is created is not feasible as it defeats the purpose of ease of use as well disrupts integration processes.
