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Sage 200 Evolution ZA Ideas Portal

Welcome to the Sage 200 Evolution ideas Portal

Status Will not implement
Created by Guest
Created on Jul 30, 2024

The IVR should recognize the site codes that the client has

When a client from the payroll side is prompted to punch in the site code number when they call for support most of the times the system does not recognize the number since it starts with an alphabet. They end up coming through the other ques and increases the number of transfers.

Your Designation/Role Customers Services
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