Currently the client can only untick checkbox "Print On Hold Customers" but the on hold customers still show in the lookup.
Describe how you see users benefiting from this feature.
Users will benefit with saving time as they will not see on hold customers in the lookups
By not having this feature what challenges you foresee.
Client has a lot of onhold and inactive customers therefore when selecting customers from and to it is time consuming to check which customers are on hold and which one's are not.
